What is ARTstor?
Support
ARTstor provides individualized support services to users of the ARTstor Digital Library and OIV. Contact our user support team for assistance:
| By email | By phone | By post |
|---|---|---|
| userservices@artstor.org | Monday - Friday; 9:00 a.m. - 6:00 p.m. EST Tel: 888.278.0079 (USA only) Tel: 212.500.2400 Fax: 212.500.2401 |
151 East 61st Street New York, New York 10065 |
Online Training
Instructional videos
ARTstor online instructional video series, "ARTstor in 3 Minutes" introduces users to basic features and functions of the ARTstor Digital Library. Videos are available for both the new and legacy versions of the Library. We continue to add new titles to the series and make them available through our Online Help, YouTube and TeacherTube. Suggestions for new instructional topics are always welcome. Contact: userservices@artstor.org
Live individual sessions
ARTstor hosts live online training sessions on all aspects of using ARTstor. We offer these session live through GoToWebinar. Individual registrants are invited to sign up for as many sessions as needed. To register for training, see our complete listing of online sessions.
Live group sessions
For groups of faculty and professional staff we provide online training through GoToWebinar, an online interactive classroom tool. Group sessions require is a computer with Internet access, a speaker phone, and a projector. We will work with you to create single or multiple sessions for your institution. Please contact us to learn more and to schedule a session.
On-site training
For North American participants ARTstor User Services provides campus on-site train-the-trainer sessions for professional staff as well as demonstrations and training for faculty and graduate students. A minimum of 30 attendees over the course of a day-long campus visit is required. Alternatively, a single campus may choose to host a regional training meeting for representatives from multiple institutions. Please review the various training options that we offer in the User Support Models Summary.
We recommend that you schedule onsite training at least six weeks in advance. Availability is limited, so please contact userservices@artstor.org to schedule a visit.
